Return & Exchange Form

Thank you for shopping with Big Music! You're welcome to use this form to make an exchange or return for your online purchase.

Please include your order number (BM#1234) and ensure that the goods are returned: In as new condition complete with all original packaging, With all accessories, manuals, literature and unused warranty cards & with seals fully intact (if originally supplied in a sealed box).

https://www.bigmusicshop.com.au/pages/returns-and-refund-policy

Step 1.

If you would like to reserve an item for exchange, please contact CONTACT US and include:

Full Name, Contact Details or original Order Number
Details of the item/s you wish to swap to including name, SKU, colour & size etc.
If the item you are after is OUT OF STOCK, a credit or refund can be actioned if a suitable alternative can not be provided

Step 2.

Order Number

Value is required

Date

Name

Address

City

Post Code

Value is required

Phone

Value is required

Refund*

Exchange**

Warranty Claim

Value is required

* Refunds will be processed via the original payment method online

** If exchange item is a higher dollar value, an invoice will need to be paid for the difference

Step 3.

Items for Refund or Exchange

Item Code(s)

Item Name

Reason for Return

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Thank you!

BIG MUSIC'S SHOP IS NOW CLOSED FOR RENOVATIONS ! MORE INFO

Return & Exchange Form

Step 1.

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Step 3.

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