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Big Music's Price Match Policy

Big Music strives to offer highly competitive LOW PRICES across everything we sell, all of the time.
If you find a lower price on a particular product at one of our competitors we will do our best to match it, subject to the following considerations:
  • the competitor is a genuine Australian authorised dealer for that particular brand / product (and therefore offers the same warranties and after sales support that we do)
  • they do in fact have the product in stock (unfortunately some sellers have a habit of advertising low prices on out-of-stock products)
  • the products are exactly like-for-like and the alternative is not a "grey import" or in any way damaged, unboxed, shop soiled or an outdated / superseded model
  • the competitor's advertised price is not an error, or part of a bundle or a special offer with conditions attached
  • the competitor is not in liquidation
  • relative shipping charges between us and the alternative seller
In those rare situations where we cannot match a competitor's advertised price we will always give you our BEST price and if you decide to buy from us we will back it up with exceptional after sales service and support. After all, the price is not everything!

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