About Us

Our Mission & Goals


At Big Music, our mission is simple: to make a positive difference in peoples’ lives, through music. Our goal is to inspire a lifelong love of making music in all our customers and students. We’re here to offer guidance and encourage you to love music as much as we do.

One of the World's Best Music Stores


Since 2017, Big Music has been ranked in the Top 100 Music Stores in the World by the global industry association for musical instrument retailers, NAMM. In 2018 Big Music was also awarded NAMM's prestigious "Music Makes a Difference" Award at the global industry awards in Nashville, in recognition of our work promoting music making in the community.

Shop with Confidence


Since 2009 we’ve grown into a unique destination for music lovers across Australia. As well as being one of Australia’s largest musical instrument showrooms, with a huge range of instruments available for you to feel, touch, and play, we’re also online, with thousands of musical products available for you to browse through, from all of the world’s top brands. We are proud of our 5 Star "Excellent" Rating on Trustpilot.

Join our Community


We’re much more than just a music shop. Big Music is a space where you can buy an instrument, learn to play it, meet friends, join a band, perform live, and record an album, all under the one roof. It’s a place where people make their musical dreams come true, every day. It’s a community, and one we invite you to come and be a part of. We invite you to shop, learn, play, perform, and rock with us.

Friendly, Passionate Team


Our friendly team are all life-long music makers, highly experienced and profoundly passionate, who are here to help you choose the gear that’s right for you and offer guidance on your musical journey. They’ll answer your questions, help you find that tone you’ve been searching for, or just spend time chatting about the latest gear. Whether you're a rockstar or have never touched an instrument before, you are welcome at Big Music.

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