NEED HELP? Speak to an expert 1300 55 24 20

Meet The Big Music Team

When you need help, our expert team of passionate musicians are here to answer your questions and guide you towards the gear that’s right for you.

And when you buy from us, our support does not end there. When you need help working out how to get the most from your gear, we will be there too. Before, during and after sale - every member of the Big Music Team is at your disposal and 100% committed to ensuring you will be delighted with your purchase.

Because we don’t just want to sell you stuff. We want to inspire you to play, perform and rock - and experience the joy of making music, as we all do.

Together our team has 1000's of hours experience playing, performing, creating, fixing, tinkering and studying everything to do with guitars and gear. We have all been on musical journeys of our own (which you can read about below) and consider it a great honour to offer any advice and guidance we can to support your musical journey.

So if you’ve got a question just call us on 1300 55 24 20, or email or message us - we love to help!


Greg - Acoustic Specialist

What's your musical story?
I've been fascinated with guitars since working for a world class Guitar Tech / Luthier while studying electronics in my 20’s. I worked as a Communications/IT engineer for many years and have come full circle back to my 'roots' working with guitars at Big Music!

Favourite instrument to play?  Acoustic Guitar

What musicians inspired you?
The Guitar Techs I worked with when I was young & everyone on Countdown!

Your dream guitar?
Fender Custom Tele with a fat neck, rosewood fretboard, ash body, front binding, surf green face, natural back, thin profile humbucking pickups, custom brass / rosewood ply pickguard (that I made myself). But I'm not very fussy!

What was your first guitar and song you learn't to play?
Sakai SG copy. First real song was ""Something"" by George Harrison.










Richard - Director

What's your musical story?
Grew up playing acoustic guitar to Cat Stevens, Neil Young, America and James Taylor. Now I'm playing guitar in an 8 piece band called "Big Secret" with a brass section doing covers of rock, soul and classic hits from the 70's and 80's. We have so much fun!

Favourite instrument to play?
Acoustic and Electric Guitar

What's your musical career highlight?
Playing with my band "Big Secret" under the stars with fireworks going off above us on the final night of Lord Howe Island Rockfest 2017.

What musicians inspired you?
Everyone from Neil Young to Malcolm Young!

Your dream guitar?
Custom Cole Clark Angel - currently being built to order from specs we came up with after visiting the Cole Clark factory, can't wait!

What was your first guitar and song you learn't to play?
Yamaha steel string acoustic I got for my 15th birthday - still got it and thanks to Clyde's set up is playing and sounding better than ever! Pretty sure the first song I played (terribly!) was "Horse with No Name!"


Trent - Audio & Tech Specialist

What's your musical story?
I worked as a musical instruments/pro audio specialist for well over a decade in London and Canada before joining Big Music. I have been playing Guitar and Piano for 30 years and professionally released electronic music across a number of different international record labels. I completed a Degree in Audio Production with SAE institute in 2013.

Favourite instrument to play?
Guitar and Synth

What's your musical career highlight?
Completing a Masters Degree in 2016 at the Conservatorium of Music.

What musicians inspired you?
All things Metallica when growing up.

Your dream guitar?
I purchased my dream guitar last year - a '51 Fender Custom Shop Nocaster with neck humbucker pick up - and I love it! 

What was your first guitar and song you learn't to play?
My first guitar was a right-handed Yamaha 3/4 size classical. I taught myself to play upside down as I did not know at the time I suffer from leftism! First song was "Sunshine of Your Love".


Randall - Customer Experience Manager

What's your musical story?
Began playing at 12 and formed my first couple of bands as a teenager, then started doing covers full time. Over 1000 gigs later I'm still playing and loving it. I like to wax philosophical on rigs and gear in my spare time!

Favourite instrument to play?
Electric Guitar

What's your musical career highlight?
Opening for the band Chevelle in Hawaii in 2010. Sold out crowd, sea of people from front to back. Insane.

What musicians inspired you?
James Hetfield

Your dream guitar?
I went from PRS-Style bodies to ESP Horizon Super Strat style... and now I'm back into straight-up Gibson Les Paul Classics. I've played so many different shapes but what I really look for is good body weight balance, great pickups, great setup, and a unique look. I also prefer guitars that are beat up. More marks, more character!

What was your first guitar and song you learn't to play?
Ibanez GIO Strat Style in Metallic Blue Flake. I still have it, though I painted over and disassembled it. I remember "Smells Like Teen Spirit" being the first thing I could actually figure out... that and "Sweet Home Alabama".  


Ed - Guitar & Drums Specialist

What's your musical story?
Started playing drums about 20 years ago, have been drumming in bands for years and played some pretty iconic venues. I studied music at JMC academy and currently play with Spindles, Saskia Clapton, working on my own LP and now consider myself a multi-instrumentalist. Since losing my hair I’m proud to be amongst the likes of Joe Satriani, Devin Townsend, Billy Corgan, Peter Garrett and other bald musicians!

Favourite instrument to play?
Drums and Guitar

What's your musical career highlight?
Playing at the Sydney Entertainment Center back in 2010

What musicians inspired you?
John Frusciante, Hendrix, Mike McCreedy

Your dream guitar?
The Andy Summers Tribute Tele is hot but right now I need something with a humbucker.

What was your first guitar and song you learn't to play?

Ashton D20 acoustic with a very high action and I immediately learnt "Everlong".  







Nicky - Guitar Specialist

What's your musical story?
I started playing guitar when I was 9 but didn't really focus on it until I was 13, just before I started taking lessons at Big Music. I've since played in multiple School Of Rock Programs and performed on the 2016 USA tour. I'm now writing music in a band.

Favourite instrument to play?
Electric Guitar

What's your musical career highlight?
Playing on Big Music's 2016 USA Tour with School Of Rock Australia

What musicians inspired you?
John Browne, Acle Kahney

Your dream guitar?
Custom Shop Mayones Regius 6 with a quilt maple top and bareknuckle aftermath set. I found this guitar while on tour in the USA in 2016 and was fortunate enough to bring it back with me.

What was your first guitar and song you learn't to play?
My first guitar was a full size nylon string acoustic handed down to me from my mother.










Richard - Guitar Specialist

What's your musical story?
I come from a musical family, 6 children who all learnt to play an instrument. My first instrument was the viola and then I "found" the guitar when I was about 11 or 12 and it was all over. Also like all players, music has been a driving force in my life so I've always had a huge interest in guitar players, how they play what they play and how each "signature tone" was developed.

Favourite instrument to play?
Acoustic and Electric Guitar

What's your musical career highlight?
Playing in my first ever band with my cousins and brother, playing rock 'n' roll and Beatles tunes at Otago University social events in the early 70's in Dunedin NZ.

What musicians inspired you?
Oh so many, Jimi Hendrix, Jeff Beck, early Eric Clapton ("Beano" LP with John Mayal) Robben Ford, Allman Brothers all those guys through to the more modern (for me) players like Satriani, Vai, Lukather, Van Halen, and then there's the jazz and fusion players, like Mike Stern, Al Di Meola and the late Alan Holdsworth.

Your dream guitar?
It would have to be a Fender Custom Shop Stratocaster and I'm still dreaming!

What was your first guitar and song you learn't to play?
My first real guitar was a Fender Telecaster and the first song I learnt was "Ginny Come Lately" harmonising with my cousin to win a local talent quest!


Laurie - Pianos/Keys & Guitar Accessories Specialist

What's your musical story?
Started playing guitar aged 10 where my dad taught me the basic chords and I’ve hardly stopped since. I went on to complete a degree in Music and have taught & played in various bands throughout.

Favourite instrument to play?  Electric guitar, piano/keys/synth

What musicians inspired you?
So many! But mainstays would be Radiohead, pink Floyd, Trent reznor, Portishead, John Frusciante, graham coxon & Kevin Parker

Your dream guitar?
Haha changes everyday! A gretsch anniversary model or a double bound Tele custom are always on the list.

What was your first guitar and song you learn't to play?
A Tanglewood Les Paul copy brought from Denmark St in London. I'd love to say something cool but it was probably a Bryan Adams song! Later came Radiohead, Nirvana, Blur, Zeppelin & Pink Floyd when I picked guitar up again in my early teens..










Matt – Marketing & eCommerce

What's your musical story?
Having grown up in a musical family, my first instrument was the saxophone. But to the delight of my parent's ears, I gave up to play guitar!

Favourite instrument to play?  Gibson M-III into a Marshall set to 11. Simple.

What's your musical career highlight?? Playing with some of the best young musicians in Australia flooding the scene. Every day is a highlight!

What musicians inspired you?
Frank Zappa, Guns N Roses, Hevy Devy, Randy Roads, Jello Biafra, Steppenwolf, Al DiMeola! And the rest...

Your dream guitar?
SG Custom, 3 pickups – each hotter than the last, creamy white paint, flame maple fingerboard, tinted windows and a rear spoiler.

What was your first guitar and song you learn't to play?
Epiphone SG Special II – Knockin' On Heavens Door (Dylan) was my first set of chords.










Damon - Head Of Performance Programs

What's your musical story?
Started playing drums as a 9 year old and had my first music lesson on Guitar when I was 12. Started as Band Coach with Big Music over 9 years ago and now head up our Performance Programs. I've been lucky enough to have taken the students on 3 USA tours, Interstate Tours and have also been apart of numerous Lord Howe Rockfest Tours.

Favourite instrument to play?  Can't choose between Drums, Guitar, Bass, Keyboards or Vocals.

What's your musical career highlight?? Big Music has opened doors for me to jam and share the stage with Megalords like Jimmy Chamberlin (Smashing Pumpkins), Mark Schulman (P!nk, Foreigner, Velvet Revolver) Mark McEntee (Divinyls), Earl Slick (David Bowie, John Lennon). I've also hosted and interviewed the likes of Stevie Stevens (Billy Idol) and The Hives, But without any shadow of a doubt, the number 1 moment was directing the Big Music BANDITS choir for the 2018 Roger Waters (Pink Floyd) Us and Them tour. The kids got to perform to nearly 25000 people over 2 nights at Qudos Bank Arena, AWESOME!!!!!

What musicians inspired you?
Whatever was played on Countdown. Band like KISS, AC/DC, Sherbet and even ABBA were the first bands I got into. How good were the 70's????

Your dream guitar?
That's easy, A Gibson Les Paul Standard that has a button that transforms it into a lightsaber. You know, for when you get an over excited Jawa turn up to your gig.

What was your first guitar and song you learn't to play?
My first guitar was a Hondo acoustic and the strings were seriously half an inch off the fretboard. First song I learned was on drums, Jailbreak by AC/DC.










Paul - Musical Development Manager

What's your musical story?
I was inspired to start learning the drums after hearing the Beatles at an early age. My first drum lesson was at age 10. Upon leaving school I started playing in bands with friends and teaching drums professionally . More recently I have had two drum method books published and released internationally by Hal Leonard. Recently I have performed live with Choirboys, The Foster Brothers, Jon English, Peter Cupples and Swanee.

Favourite instrument to play?  Drums

What's your musical career highlight?? Performing to 110,00 people at Homebush Stadium

What musicians inspired you?
All of them. It takes a lot of courage and perseverance to follow your dreams.

Your dream guitar?
One that is signed by all of the Beatles

What was your first guitar and song you learn't to play?
An entrance level acoustic and "Six Ribbons" by Jon English.