Rental Program at Big Music
DID YOU KNOW YOU CAN NOW RENT PRODUCTS FROM BIG MUSIC?
Our rental plan enables you to obtain the products you really desire rather than simply compromising based on what total outlay you could afford.
With low monthly rental fees and just a minimum rental period of 6 months, our rental program enables you take home the product of your dreams today! Best of all, if you fall in love you can apply to buy anytime at great prices too!
Rental is a great option for everyone
When you're just starting out
Obtaining equipment is not necessarily inexpensive. Beginners may be concerned whether the equipment is really right for them, even worse purchase below standard products, which can have devastating effects on potential development.
Is your current equipment holding you back in your development, but coming up with the total funds for an upgrade proving out of your reach? For a low monthly rental you can now be using the product of your dreams.
You can always get the benefit of the latest technological advancements and features by just upgrading. That way you can ensure you will have the best and most up to date equipment at your fingertips at all times. In many cases you may even be able to claim your rental payments as a tax deduction.
Apply to buy anytime
While minimum rental periods apply, you can still apply to buy at any time at great prices
How do I organize a Rental?
Our rental services are provided by a third party company, Studio 19 Rentals. Rental applications can be made online or in person in store. The process is quite simple and usually only takes 5 to 10 minutes. You will need to have a current Drivers Licence and Mobile Phone to complete the process.
Call Big Music on 1300 55 24 20 for more information.
Is there a minimum rental amount?
Yes, you must choose at least one product with a selling price above $500 to rent.
Can I Upgrade My Rental?
Yes, you can upgrade your rental to a higher priced model any time after the minimum rental period. For further information contact Studio19 Rentals on 1300 889 560.
How Do I Return My Rental?
Simply phone Studio19's service team on 1300 889 560 and they will advise you of contact details for their Courier, who will collect and return the rental for a nominal fee. Or if you live local to our store, you can simply return to us.
What About Insurance?
The product you have rented is valuable. Unless you have elected to take up the optional protection plan as part of your application (if offered in relation to your selected product), we suggest you think about insurance. You may be covered by your normal household contents insurance but it would be advisable to check this with your insurer.
Can I Purchase My Rental Product?
We hope you enjoy using this product, and at some point you may wish to consider purchasing it. While your contract is a rental contract, you can nevertheless make an offer to buy the product at any time. As a general guide your Studio19 Dealer will show some prices at various points in time, which we believe represent a fair value for the product at those times. As a further guide, if you were to continue renting for 24 months this value would be approximately equal to one months rental. We are happy to consider any purchase offer so feel free to contact us at any time to enquire about purchasing. Payment by approved purchasers is by way of a one-off payment, either by credit card, direct deposit or cheque.
What is the Risk?
There’s no small print, no surprises. If you find the product is not for you, you can simply call us on 1300 889 560 to arrange its return after the minimum period. No Fuss!
Who Can Apply?
Everyone! We welcome applications from everyone, including university students, part-time workers and senior citizens. However you do need to be over eighteen years of age to place an application. If you are under eighteen, please ask a parent or guardian to apply on your behalf.
How Can I Apply?
You can apply in the Big Music store or by calling Big Music on 1300 55 24 20. Most applications only take about 10 minutes.
How Long Does Approval Take?
Approval will normally take less than 30 minutes. Sometimes it may take a bit longer as we may contact you for additional information to help us assess your application.
What is the Minimum Rental Period?
There is a minimum rental period depending on your chosen product, typically 6 months. If you return the product before the end of the minimum rental period you will need to pay the balance of rental changes for the full minimum rental period. However, after the minimum rental period, how long you continue to rent the product is completely up to you. You can return it whenever you wish. You might also wish to consider upgrading.
Is There a Bond?
What does the ‘First Payment’ amount on the price list include?
The first payment includes the first month’s rental, handling and account set-up.
How are the Payments Debited?
The rental payments are debited on a set date each month from either your nominated bank account via the direct debit system or a credit card (Mastercard or Visa). If the date falls on a weekend or public holiday, the payments will be debited on the next business day.
Can I Change the Payment Date?
It may be possible to change the date to fit in with your salary and other commitments. Please call Studio19's Contract Administration department on 1300 889 560 to discuss.
What About Repairs and Servicing?
During the course of your rental contract, Studio 19 Renatls will carry out such maintenance and repairs that they accept is required due to normal use to keep the rental in proper working order. While this is at no cost to you, it does not include any consumables. Alternatively if necessary they will replace the rental equipment. If you believe that the rental requires maintenance or repairs, please contact Studio19's service team on 1300 889 560 for an assessment of the problem.
Who is behind the Rental Plan?
Rental is provided by Studio 19 Rentals. Studio 19 Rentals is a trading name of The Polygon Group Pty Ltd ABN 98 066 641 325 12 Australian Credit Licence No. 412456