Product Conditions

As we are a music store many of the guitars, amps, heads, cabs, cases, drums and percussion that we sell as NEW may have been on display in our shop and may have been lightly played, used or taken out of the box by our experts to assess their condition. All of these products are checked for faults and AS-NEW condition by our experts before dispatch. All of these products, except for those listed as USED or TRADE-INs, are sold with FULL MANUFACTURERS WARRANTY. Sometimes they may not always come with original packaging due to the original manufacturers packaging being deemed unsuitable for shipping. Upon request we are happy to supply these products 'in-the-box' as they are supplied to us direct from the distributor however this can sometimes involve delays in getting products shipped depending on the availability of the product.

All other products including Guitar effects pedals, PA, Audio, Recording, Keyboards and Accessories are sold as Brand New with FULL MANUFACTURERS WARRANTY and are shipped in the original manufacturers packaging unless otherwise stated

Traded In Guitars and Instruments

Occasionally we may offer for sale traded in guitars or other instruments. These are second hand items and as such do not carry a manufacturers warranty. They may or may not have original packaging and original accessories / components.
The condition of trade in items is explained on each individual item.
Please contact the store on (02) 8622 6555 should you have any queries regarding traded in items.